At Articonz, we want you to be completely satisfied with your purchase. This policy outlines the conditions under which you can return an item and receive a refund.

Return Policy

• Our return policy is valid for 30 days from the date of purchase.
• This policy is currently applicable within the United States.
• To be eligible for a return, your item must be unused and in the same condition that you received it. The item must also be in its original packaging.
  
   

Return Process

1. To initiate a return, please email us at info@articonz.com with the following information:
   
   • Order number
   • Your name
   • Proof of purchase (Order confirmation screenshot or video)
   • Reason for return
2. In some cases, a video or photo of the defective or damaged item may be required for a refund or replacement.
3. Once we receive your email, we will provide you with a return authorization and instructions on where to send the item.

Processing Time

• We will process your return within 72 hours of receiving it.
• If your return is approved, a refund will be issued within 5-7 business days.
• Depending on your bank or credit card company, it may take an additional 3-4 business days for the credit to appear in your account.

Currency Applied

All transactions on our website are conducted in $US Dollars.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange an item for the same one, please follow the return process outlined above.

Non-Returnable Items

Certain items cannot be returned, including:

• Perishable goods
• Downloadable products (e.g., digital artwork)
• Customized or personalized items

Return Shipping Costs

• We do not charge any restocking fees.
• You will be responsible for the return shipping costs unless the item is defective or damaged.
• Original shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
  
   

Refund Policy

• Once we receive and inspect your return, we will notify you via email regarding the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment.
   

Late or Missing Refunds

If you have not received your refund yet, please follow these steps:

1. Check your bank account again.
2. Contact your credit card company.
3. Contact your bank.

If you have completed these steps and still have not received your refund, please contact us at info@articonz.com.

Contact Information

Support:

• Email: order@articonz.com