FAQs
Welcome to the Articonz FAQ page! Here, we’ve compiled answers to the most common questions our customers have. If you don’t find what you’re looking for, feel free to contact us directly.
What types of art do you offer?
We offer a wide range of art forms, including paintings, drawings, sculptures, mixed media, digital art, photography, and customized art pieces. Our collection features both original works and prints.
Do you offer custom or commissioned artworks?
Yes, we specialize in custom and commissioned artworks. You can request custom portraits, personalized gifts, and other bespoke art pieces. Visit our Customized Art section for more details.
What materials do you use for your artworks?
We use high-quality materials, including premium canvases, paints, and drawing tools, ensuring that each piece is durable and long-lasting. Specific materials vary depending on the type of art.
What is your return policy?
We accept returns for non-customized items within 14 days of delivery. Custom or commissioned pieces are non-refundable, but we will work with you to ensure you are satisfied with the final product. Please refer to our Return Policy for more information.
What types of custom art do you offer?
We offer a variety of custom art options, including portraits, personalized gifts, commissioned paintings, and customized home decor. You can choose from different mediums, such as oil, acrylic, watercolor, or digital art.
How do I order a custom portrait?
To order a custom portrait, visit our Customized Art section, select the type of portrait you want, and upload reference photos. You can also specify any particular details or preferences you have for the artwork.
What if I’m not satisfied with my custom artwork?
We strive to ensure our customers are fully satisfied. If you’re not happy with the final piece, we will work with you to make any necessary revisions. However, once a custom artwork is approved and delivered, it is non-refundable.
Can you replicate a specific style or famous artwork?
We can create custom art inspired by certain styles or famous works, but we do not produce direct copies. Our goal is to create a unique piece that reflects your preferences while respecting the originality of existing works.
What should I do if I receive a damaged item?
If your item arrives damaged, please contact us immediately with photos of the damage. We’ll work with you to resolve the issue, whether that means a replacement, repair, or refund.
How can I stay updated on new arrivals and promotions?
Sign up for our newsletter at the bottom of our website to receive updates on new arrivals, exclusive promotions, and special offers.